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Top / Pre-Sales Questions

Article List

• Are there any hidden costs?
  All costs are stated plainly on our website
• Adult Content
  Can I have adult content on my website?
• Do you allow SSH access?
  SSH is allowed for trusted customers
• Does my website get a control panel?
  Every arznet.com web hosting package comes with a web browser based control pane
• How am I billed?
  We accepts Visa, Mastercard, American Express, Discover, Bank Wire Transfers, Western Union, Company Checks, Personal Checks, Money Orders.
• How do I get my files transferred to your server?
  you could contact us to transfer these files,
• How do I transfer my domain name?
  You should change DNS setting of your domain
• How long does it take to setup an account?
  it may take just a few minutes to have your account activated.
• How much assistance do you provide for my website?
  ArzNet will help you with basic settings for your email software and ftp client, as well as assist you with using the web browser control panel.
• How to switch to ArzNet without having any down time?
  We help you switching to ArzNet without having any down time
• Is there a trial period or money-back guarantee?
  ArzNet offers a full 30 day money back guarantee
• What are the setup fees and monthly costs involved?
  The full rate charts for available hosting packages are shown on the Web Hosting pages.
• What Are Your Technical Support Hours?
  24h a day 7 days a week
• What happens if I decide to leave arznet.com
  You are free to leave at any time.
• What if my site breaks your policy
  sites may be cancelled.
• What is included in my website package?
  Everything you need to conduct business on the Internet, or maintain a personal website, is included in your arznet.com hosting solution.
• What is the first step I need to take to host my website with your company?
• What type of support do you offer? Average Response Time?
• Do you accept payment via paypal
• Payment via credit cards
• Do you support International domain names and clients?